Absence Management
According to The Conference Board of Canada, despite a direct absenteeism cost of more than $16 billion, less than half of Canadian organizations tracked the number of days or the reasons for absences. The average Canadian worker was absent the equivalent of almost two full work weeks. Unless organizations are proactive in managing absenteeism these figures are set to increase. Softworks Proactive Absence Management Solution (PAMs) can assist you to reduce absenteeism rates and costs permanently.
How can Softworks assist you to stem the tide of Absenteeism?
Just as an employer analyzes labour turnover, an organization should look at sick leave trends. Is absence higher in one department or under a particular supervisor? Are workplace practices or policies affecting absences? Do children’s illnesses in turn lead to your staff taking time off? Many companies are still using the restriction of sick pay and disciplinary procedures to tackle non-genuine illness, but increasingly using the carrot rather than the stick is being recommended. Implicit in this approach is the address of the wider causes of absence.
How Softworks Proactive Absence Management Solution can assist your organization
- Automates the entire ‘end to end’ absence management process, applies policies and assists managers implement it in a consistent, uni-formal and fair manner.
- Enforces organizational procedures while keeping senior management in the picture in terms of how effectively the process is being implemented i.e. number of employees at each stage, managers not following procedure, how the business/teams are doing versus targets, etc.
- Automates the generation of warning letters, intuitive emails, documents, reminders and step by step online forms i.e. return to work, disciplinary, etc.
- Completely configurable to each organization including workflow reminders.
- Creates good habits right from the start and ensures managers consistently follow the process. If they forget, the system will send reminders or escalate it when necessary.
- System delivers so managers don’t have to think.
- As complicated or as straight forward as you want in terms of stages and steps in the process.*
- Full audit trail so the manager and the organization is protected.
- Relationship between managers and employees is not strained as the “system” rather than the manager is driving the process.
- Patterns are uncovered so employees playing the process will be detected and parameters can be set to highlight people playing the process.





