What Softworks Customers Say
The following are some recent testimonials from some of our Clients:
"Everything ran smoothly from project management to implementation due to the well structured, yet flexible approach the staff at Softworks take. Everything is designed to make things as easy as possible for the customer. Training is comprehensive leaving you with a sense that you can easily manage this solution. And in the event that you run into difficulty, a very responsive customer service representative is always at the other end of the phone”.
My first impression of the system was that it just looked so easy to use and user-friendly”
Britax PMG Ltd
“We spoke to several providers and had site visits, and we came to the conclusion that the Softworks solution was the most flexible and user-friendly. “The Softworks system has made everything more efficient and less time consuming, and we can get instant information from the system. We find it a very user-friendly system in that once you’ve taken someone through the basic training they don’t have any problems”
“We chose Softworks because it is the most user-friendly system available. EBS felt that Softworks would be easy to work with and we have not been disappointed. Since EBS chose this system we have found Softworks to be open to ideas, willing to offer guidance and happy to discuss all scenarios. EBS is delighted with their choice”
EBS Building Society
"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and allow us to determine the reasons for absenteeism and its associated costs,"
Northern Ireland Housing Executive
"There are a huge number of reports that can be extracted from the system. By running off monthly reports on holiday balances, time-keeping and attendance, hours dedicated to training etc., we are guaranteed to have up-to-date information and a good audit trail which would have been virtually impossible to manually manage before,”
“We see ourselves as pioneers and Softworks appeared to be an innovative company, committed to continual improvements and one which would grow with us. We were confident that ClockWise had the ability to handle all of our complex rules and felt it was the right choice".
"When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and we have got a good, user friendly solution that has delivered what it said it would,”
"Since ClockWise has been installed, I have been able to get a handle on holidays, overtime, absenteeism and time lost. It is also a very useful tool to ensure that all employees are compliant with the Working Time Directive – taking a lot of administrative effort out of a potentially onerous task. The system is very straightforward and it does what I want it to do,”
"It really is an excellent management tool and more importantly is very easy to use!” “Our weekly payroll process has now been reduced to a 1 day process which is incredible. “The system saves us a huge amount of time, hassle and stress around audit time. Before ClockWise we used to dread the auditors coming because it would take us such a long time to get the documentation together, now all information is to hand by a simple click of an icon,”
“Their time and attendance system satisfied all of our requirements and after speaking to other companies where the ClockWise system was operating live, we were convinced that ClockWise provided an excellent fit with our current infrastructure and the system’s flexibility, ease of use, security as well as Softworks excellent project-management services and value for money, were an added bonus.”
Blarney Woollen Mills
“We chose Softworks computing because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to "Create Customer Loyalty by Delivering Superior Customer Service" - Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion,”
“Human resource and payroll staff no longer deal with as many routine questions as before. This decentralisation has freed up key time and allows personnel focus on more important issues which at the end of the day benefit staff, and therefore, the patients.” “At Beaumont, we are continuously striving to improve the way we deliver care and enhance the environment in which staff work. Softworks is helping us achieve this goal”
"Their support was very good, they could connect to our system remotely. They were never afraid to say that they would call back once they have confirmed certain points; they thrived on our peculiar requests! All the usual small problems were easily ironed out,”