Customer Support
When you invest in our Time and Attendance / Flexitime solutions you invest in a dedicated support department ready to answer any Softworks queries you have. Softworks' support department consists of a team of highly skilled and trained help desk staff, database administrators, data communications and networking specialists ready to help you get the most out of your investment.
Over the last twenty one years we have demonstrated a commitment to innovative solutions and are now setting the standards for service performance. We believe our support services are second to none. When you choose our workforce solutions you buy into a long-term relationship with Softworks.
Our support team is available from 08:00 to 18:30: Monday to Friday
- Assists in spotting bottlenecks and planning resources
- Offers advice on choosing and employing the support structures that best suit each organisation
- Includes field specialists who ensure smooth implementation in the configuration of systems
- Aids customers accommodate future capacity requirements and migrate to new solutions, release and technologies
- Keeps customers informed of on-going system software and hardware upgrades and enhancements
Softworks Customer Support can be contacted at +353 (0)1 286 6126 or email: support@softworks-workforce.com