Customer Support Services

When you invest in  our Time and Attendance / Flexitime solutions  you invest in a dedicated support department ready to answer any  Softworks queries you have.  Softworks' support department consists of a team of highly skilled and trained help desk staff, database administrators, data communications and networking specialists ready to help you get the most out of your investment.

Over the last  eighteeen  years we have demonstrated a commitment to innovative solutions and are now setting the standards for service performance. We believe our support services are second to none. When you choose our workforce solutions you buy into a long-term relationship with Softworks.

Our support team...
Is available from 08:00 to 18:30, Monday to Friday

• Offers advice on choosing and employing the support structures that best suit each organisation
• Assists in spotting bottlenecks and planning resources
• Aids customers accommodate future capacity requirements and migrate to new solutions, release and technologies
• Keeps customers informed of ongoing system software and hardware upgrades and enhancements
• Includes field specialists who ensure smooth implementation in the configuration of systems